Frequently Asked Questions

1 - Do you offer any special room rates for guests?

Yes. Check for special rates for seniors and guests travelling for medical reasons, subject to availability. Proof of eligibility for special room rates is required at check-in.

2 - Are there special rates for corporate and government travelers?

Yes. Please call us at 1-800-667-3939 for corporate and government rates or to request a proposal.

3 - What about rates for groups and teams?

Please call us for group and team rates – minimum 10 rooms required.

4 - Are pets allowed in the hotel?

Colonial Square Inn & Suites offers two pet friendly rooms. Please call for availability and booking.

5 - Are guest rooms wheelchair-accessible?

We are pleased to provide a select number of wheelchair-accessible rooms on the first floor. Please call for availability and booking.

6 - Is smoking allowed in the rooms?

We are a 100% non-smoking hotel. A $500 room charge applies where there has been found to be smoking in a room.

7 - What payments are accepted?

VISA, Mastercard, American Express,Cash and Direct Debit are accepted. For corporate customers , please call us about opening up a corporate account